MP applauds local Shopmobility's Top Award for Customer Service
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Shopmobility Basingstoke has been operating for almost thirteen years and is part of the national Shopmobility scheme for people with restricted mobility, whether temporary or otherwise.
The charity has helped over six thousand customers to date by providing powered scooters and electrical or manual wheelchairs for hire to improve access to Basingstoke Town Centre and Festival Place, as well as for longer term loans for holidays and weekends away.
Maria was shown the wide range of scooters on offer to customers and met with Anne Blackmore (Manager), Lin Chandler (Assistant Manager) and Chris Evans (Chairman) of Basingstoke Shopmobility to learn about the fantastic service they provide, and work that they do to encourage and inform new customers to use their services.
In 2010 Shopmobility Basingstoke was awarded the 2010 Tom Hillier Award for their outstanding customer service
Maria Said: “I was delighted to visit Basingstoke’s Shopmobility. The centre provides a unique and vital service, enabling local residents to get around Basingstoke with ease.
I would like to congratulate Shopmobility on their well deserved Tom Hillier award, which clearly demonstrates the high level of customer service they provide to Basingstoke resident.
This service is only possible because of the local team’s fund raising efforts and I applaud the dedicated team and their hard work, which has helped over 6,000 customers to date. “
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